Resolved after 23 hours 17 minutes, affecting MEPcontent for Fabrication (ITM) v1.3 & v1.4, on June 8, 2021.
Our engineering team has implemented a fix for our customers using v1.3 of MEPcontent for Fabrication (ITM). This patch can be downloaded from our community site here: https://www.trimbleenterprisecommunity.com/s/downloads. Click the Installer link under the MEPcontent for Fabrication section to download. Before installing the new version, please clear your cache. For our customers using our previous versions, please monitor https://www.trimblemep.cloud/ for updates on availability. We sincerely apologize for the inconvenience. We will send additional updates in the future. Thank You, MEP SupportOps
Affected components
Update timeline
- monitoring Jun 08, 2021, 06:32 PM UTC
Our engineering team has implemented a fix for our customers using v1.3 of MEPcontent for Fabrication (ITM). This patch can be downloaded from our community site here: https://www.trimbleenterprisecommunity.com/s/downloads. Click the Installer link under the MEPcontent for Fabrication section to download. Before installing the new version, please clear your cache. For our customers using our previous versions, please monitor https://www.trimblemep.cloud/ for updates on availability. We sincerely apologize for the inconvenience. We will send additional updates in the future. Thank You, MEP SupportOps
- resolved Jun 09, 2021, 05:49 PM UTC
This incident has been resolved.
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