Trimble MEP incident
License Management Portal EMS Performance Degraded
Resolved after 3 hours 47 minutes, affecting Autobid pooled users and EMS and 1 more, on August 24, 2021.
The issue with the License Management Portal has now been resolved. If you have any questions, please feel free to contact our support team at [email protected]. We again apologize for the inconvenience. Thank You, MEP SupportOps
Affected components
Update timeline
- investigating Aug 24, 2021, 02:05 PM UTC
Some License Management Portal users may be experiencing sporadic performance and access issues. Our Engineering team is working to identify the root cause and implement a solution. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thank You, MEP SupportOps
- monitoring Aug 24, 2021, 03:33 PM UTC
Our Engineering teams report that the service has returned to an operation state and they will continue to monitor performance and system access. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thank You, MEP SupportOps
- resolved Aug 24, 2021, 05:52 PM UTC
The issue with the License Management Portal has now been resolved. If you have any questions, please feel free to contact our support team at [email protected]. We again apologize for the inconvenience. Thank You, MEP SupportOps
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