Resolved after 1 hour 43 minutes, affecting MEP content for Fabrication (ITM) and MEPcontent for Fabrication (ITM) v1.3 & v1.4, on December 1, 2021.
The issue with your Trimble MEP product has been resolved. If you have any questions, please feel free to contact our support team at [email protected]. As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/. We again apologize for the inconvenience. Thank You, MEP SupportOps
Affected components
Update timeline
- investigating Dec 01, 2021, 08:23 PM UTC
We are experiencing a temporary performance degradation or outage for your Trimble MEP product. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP SupportOps
- monitoring Dec 01, 2021, 08:58 PM UTC
A fix has been implemented by our engineering teams. They will continue to monitor the system performance as access to the systems is restored. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will send an additional update soon. Thank You, MEP SupportOps
- resolved Dec 01, 2021, 10:07 PM UTC
The issue with your Trimble MEP product has been resolved. If you have any questions, please feel free to contact our support team at [email protected]. As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/. We again apologize for the inconvenience. Thank You, MEP SupportOps
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