Resolved after 3 hours 14 minutes, affecting Authentication and Application and 1 more, on December 15, 2021.
The issue with your Trimble MEP product has been resolved. If you have any questions, please feel free to contact our support team at [email protected]. As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/. We again apologize for the inconvenience. Thank You, MEP SupportOps
Affected components
Update timeline
- investigating Dec 15, 2021, 03:53 PM UTC
We are experiencing a temporary performance degradation or outage for your Trimble MEP product. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP SupportOps
- identified Dec 15, 2021, 03:59 PM UTC
We are experiencing a temporary performance degradation or access outage for your Trimble MEP product due to a third party service provider. Our engineering team is working with the provider to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP SupportOps
- monitoring Dec 15, 2021, 04:08 PM UTC
A fix has been implemented by the third party cloud service provider. Our engineering teams are monitoring the platforms and services. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP SupportOps
- monitoring Dec 15, 2021, 04:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 15, 2021, 07:08 PM UTC
The issue with your Trimble MEP product has been resolved. If you have any questions, please feel free to contact our support team at [email protected]. As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/. We again apologize for the inconvenience. Thank You, MEP SupportOps
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