Trimble MEP incident

License Management Portal

Resolved after 1 hour 39 minutes, affecting Autobid pooled users and EMS and 1 more, on April 8, 2022.

resolved Apr 08, 2022, 03:53 PM UTC

The issue with the License Management Portal (LMP) service has now been resolved. If you have any questions, please feel free to contact our support team at [email protected]. We again apologize for the inconvenience. Thank You, The Trimble Team

Started
Apr 08, 2022, 02:13 PM UTC
Resolved
Apr 08, 2022, 03:53 PM UTC
Duration
1h 39m
Detected by Pingoru
Apr 08, 2022, 02:13 PM UTC

Affected components

Autobid pooled usersEMSLMP ServicePortal

Update timeline

  1. investigating Apr 08, 2022, 03:20 PM UTC

    The License Management Portal (LMP) service is currently unavailable due to an unplanned outage starting at 10:13 AM EST. Our Engineering team is working to identify the root cause and implement a solution. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thanks for your patience, The Trimble Team

  2. monitoring Apr 08, 2022, 03:39 PM UTC

    Our Engineering teams report that the License Management Portal (LMP) service has returned to an operation state. We will continue to monitor performance and system access. Please monitor https://www.trimblemep.cloud/ for updates. We apologize for the inconvenience. Thank You, The Trimble Team

  3. resolved Apr 08, 2022, 03:53 PM UTC

    The issue with the License Management Portal (LMP) service has now been resolved. If you have any questions, please feel free to contact our support team at [email protected]. We again apologize for the inconvenience. Thank You, The Trimble Team

Your product runs on more than Trimble MEP

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →