Resolved after 59 minutes, affecting AnnotationService and ApplicationSettings and 1 more, on June 13, 2023.
We see an improvement with the affected AWS services, so LiveCount Cloud performance will begin to improve. We are continuing to monitor the situation closely.
Affected components
AnnotationServiceApplicationSettingsAssemblyServiceCloseoutContactsContentPricingManagerDrawingEstimate Line ItemEstimateDataEstimation MEP Client (NA)
Update timeline
- investigating Jun 13, 2023, 09:30 PM UTC
We are monitoring an aws outage that may affect the performance of our Estimation MEP (NA) and Fabshop product.
- investigating Jun 13, 2023, 10:26 PM UTC
We see an improvement with the affected AWS services, so LiveCount Cloud performance will begin to improve. We are continuing to monitor the situation closely.
- resolved Jun 13, 2023, 10:30 PM UTC
This incident has been resolved.
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