Resolved after 1 hour 43 minutes, affecting AnnotationService and AnnotationStylesService and 1 more, on June 13, 2023.
The issue with AWS services has been resolved, and as a result, LiveCount Cloud performance has been restored. We apologize for the inconvenience. Thank You, MEP SupportOps
Affected components
Update timeline
- investigating Jun 13, 2023, 08:54 PM UTC
We are monitoring an AWS outage that is affecting the performance of our LiveCount Cloud product.
- investigating Jun 13, 2023, 09:07 PM UTC
We are continuing to investigate this issue.
- investigating Jun 13, 2023, 09:35 PM UTC
AWS is reporting that most of its services are fully recovered, and they're continuing to work to recover all services fully. We are continuing to monitor the situation closely. We will provide you with another update in 30 minutes.
- resolved Jun 13, 2023, 10:38 PM UTC
The issue with AWS services has been resolved, and as a result, LiveCount Cloud performance has been restored. We apologize for the inconvenience. Thank You, MEP SupportOps
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Amazon Web Services