Trimble MEP incident

AutoBid cannot launch Takeoff

Resolved after 34 minutes, affecting Autobid pooled users, on June 28, 2023.

resolved Jun 28, 2023, 01:25 PM UTC

The issue with your Trimble MEP product has been resolved. We will continue to monitor the systems. If you have any questions, please feel free to contact our support team at [email protected]. As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/. We again apologize for the inconvenience. Thank You, MEP Support Ops

Started
Jun 28, 2023, 12:50 PM UTC
Resolved
Jun 28, 2023, 01:25 PM UTC
Duration
34m
Detected by Pingoru
Jun 28, 2023, 12:50 PM UTC

Affected components

Autobid pooled users

Update timeline

  1. investigating Jun 28, 2023, 12:50 PM UTC

    We are experiencing a temporary performance degradation or outage for your Trimble MEP product. Some AutoBid Users may be experiencing issues accessing takeoff or degraded performance with your AutoBid program. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability Thank you, MEP Support Ops.

  2. resolved Jun 28, 2023, 01:25 PM UTC

    The issue with your Trimble MEP product has been resolved. We will continue to monitor the systems. If you have any questions, please feel free to contact our support team at [email protected]. As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/. We again apologize for the inconvenience. Thank You, MEP Support Ops

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