Trimble MEP incident

Trimble MEP Service disruption

Resolved after 16 minutes, affecting Application and MEPcontent Website and 1 more, on May 10, 2024.

resolved May 10, 2024, 12:58 PM UTC

The Trimble EMS Licensing issue has been resolved. Our engineering team will continue to monitor the systems. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thank You, MEP SupportOps

Started
May 10, 2024, 12:42 PM UTC
Resolved
May 10, 2024, 12:58 PM UTC
Duration
16m
Detected by Pingoru
May 10, 2024, 12:42 PM UTC

Affected components

ApplicationMEPcontent WebsiteEMSMEP LicensingLicense

Update timeline

  1. investigating May 10, 2024, 12:42 PM UTC

    We are currently experiencing a service disruption for the Trimble EMS Licensing system. Some users may experience a problem accessing the system. Our Engineering team is working to identify the root cause and implement a solution. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will send additional updates out soon. Thank you. MEP SupportOps

  2. resolved May 10, 2024, 12:58 PM UTC

    The Trimble EMS Licensing issue has been resolved. Our engineering team will continue to monitor the systems. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thank You, MEP SupportOps

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