TrilogyMC Network Outage History
TrilogyMC Network is up right nowPingoru has recorded 28 incidents for TrilogyMC Network: 28 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 90 of 720 (13%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 526 (0%) |
Incidents, newest first
Major May 15, 2026 502 Bad Gateway Error 23m 🗺️ Live World Maps
Started May 15, 2026, 09:03 PM UTC· resolved May 15, 2026, 09:26 PM UTC
- investigating May 15, 2026, 09:03 PM UTC
We are currently investigating the 502 Bad Gateway Error that is being experienced when navigating to maps.trilogymc.net.
Minor April 25, 2026 Brief outage on Lobby #1 1h 45m 📥 Lobby #1
Started Apr 25, 2026, 03:14 PM UTC· resolved Apr 25, 2026, 05:00 PM UTC
- identified Apr 25, 2026, 03:14 PM UTC
Our team is making a quick update to our #1 lobby server. It will be briefly offline but will be back up shortly. You can still join the network, but you'll be temporarily redirected to Lobby #2.
- resolved Apr 25, 2026, 05:00 PM UTC
Lobby #1 is now back online and fully accessible to players.
Minor April 10, 2026 Server Performance 2d 20h ⛏️ Normal SMP
Started Apr 10, 2026, 06:55 PM UTC· resolved Apr 13, 2026, 03:33 PM UTC
- investigating Apr 10, 2026, 06:55 PM UTC
We are currently investigating degraded performance affecting the Normal SMP server on our ASH node, first observed at approximately 11:15 AM CST. We have engaged our upstream provider and are working closely with them to restore normal performance as soon as possible.
- investigating Apr 11, 2026, 02:26 AM UTC
We are still investigating the cause of the degraded performance on our SMP Normal server and expect to provide an update soon. For now, we have shut down this server because of issues affecting many of our main plugins. We appreciate your patience and apologize for the inconvenience.
- identified Apr 11, 2026, 06:36 PM UTC
Our team has identified the cause of the degraded performance on the Normal SMP server. We’re implementing a fix now, and if testing goes as expected, we’ll reopen the server to you, our players.
- monitoring Apr 11, 2026, 06:52 PM UTC
Our team believes it is now safe for players to return to the Normal SMP server. We will continue to closely monitor performance to confirm that this fix fully resolves the issue.
- resolved Apr 13, 2026, 03:33 PM UTC
Our team confirms that this issue is now resolved, as no new errors or reports have been received in the past twenty-four hours. We will proceed to close this incident and will soon provide a brief overview of the cause and resolution. Please check back regularly for updates.
Minor April 10, 2026 Server Performance 2d 20h
Started Apr 10, 2026, 06:55 PM UTC· resolved Apr 13, 2026, 03:33 PM UTC
No vendor updates were posted for this incident.
Minor April 8, 2026 Support Email Delays 5h 33m Email Support
Started Apr 08, 2026, 08:24 PM UTC· resolved Apr 09, 2026, 01:57 AM UTC
- identified Apr 08, 2026, 08:24 PM UTC
Our team has been notified by our support system provider, Pylon, that they are currently experiencing delays with their inbound email service. They are actively investigating the issue and will provide further updates as more information becomes available. As a result, support inquiries sent via email may be delayed. In the meantime, you can reach us through our designated Discord channels for support tickets, bug reports, and feature requests.
- monitoring Apr 08, 2026, 11:46 PM UTC
Our team has been notified that our support system’s upstream email service provider has resolved the issue. We will continue to monitor the situation and keep this incident open for now, in case any further issues arise.
- resolved Apr 09, 2026, 01:57 AM UTC
Our team has received a notification from our support system provider that this issue is no longer being experienced. With that we will be resolving this incident. Support inquiries sent via email are now coming through without delay. Thank you for your patience!
Critical March 31, 2026 Experiencing an outage on ASH node 1d 1h
Started Mar 31, 2026, 01:08 PM UTC· resolved Apr 01, 2026, 02:11 PM UTC
No vendor updates were posted for this incident.
Minor March 23, 2026 Server Outage 38m 🌴Node NA #1 - LAX, 🦀 Node NA #1 - ASH
Started Mar 23, 2026, 03:01 PM UTC· resolved Mar 23, 2026, 03:40 PM UTC
- identified Mar 23, 2026, 03:01 PM UTC
We are aware of a server outage affecting our ASH node, caused by unscheduled maintenance currently being performed by our upstream provider. For now, the network has been placed into maintenance mode to prevent additional outage reports. Further updates will be posted on this page and shared via our Discord server. We apologize for the downtime and appreciate your patience.
- identified Mar 23, 2026, 03:12 PM UTC
Our upstream provider tracked the problem down to a malfunctioning hard drive on our ASH node and is swapping it out right now. We don’t expect any data loss, and we’ll drop another update here and in Discord as soon as everything’s back to normal.
- resolved Mar 23, 2026, 03:40 PM UTC
The ASH node is now back online, and maintenance mode has been disabled for both nodes. While our upstream provider may perform additional maintenance later, we do not anticipate any further downtime at this time. Thank you for your patience and understanding!
Minor March 19, 2026 Unscheduled Server Restart 18h 16m 🌴Node NA #1 - LAX, 🦀 Node NA #1 - ASH
Started Mar 19, 2026, 08:03 PM UTC· resolved Mar 20, 2026, 02:20 PM UTC
- identified Mar 19, 2026, 08:03 PM UTC
We are investigating an unplanned server restart that occurred at 19:55 UTC during an approved maintenance window to fix an underlying issue. The Trilogy Minecraft Server is currently down while we work with our upstream provider to restore service. We will post updates on this incident here and apologize for any inconvenience this may cause.
- identified Mar 19, 2026, 08:17 PM UTC
Our upstream provider is investigating a recurring issue and needs to take the server offline for a short time. We’re sorry for the repeat downtime and will post further updates here.
- resolved Mar 20, 2026, 02:20 PM UTC
We’ve received confirmation that it’s safe to bring the servers back online. Thank you for your patience and understanding during this brief maintenance period.
Minor March 7, 2026 Live Player Markers aren't showing –
Started Mar 07, 2026, 02:40 AM UTC· resolved Mar 07, 2026, 02:40 AM UTC
No vendor updates were posted for this incident.
Minor March 1, 2026 Unable to view both The End and Nether maps 1d 4h 🗺️ Live World Maps
Started Mar 01, 2026, 06:10 PM UTC· resolved Mar 02, 2026, 10:11 PM UTC
- identified Mar 01, 2026, 06:10 PM UTC
We’re aware that players are currently unable to view The End and Nether worlds on the map site. Gameplay is unaffected. Our team is investigating and will provide updates as more information becomes available.
- monitoring Mar 02, 2026, 10:10 PM UTC
We can confirm that both The Nether and The End worlds are now visible on the map site. This issue is now resolved.
- resolved Mar 02, 2026, 10:11 PM UTC
We can confirm that both The Nether and The End worlds are now visible on the map site. This issue is now resolved.
Minor February 22, 2026 Map Outage 02/21/2026 – Player Logins, Email Support, 🎨 Creative, Help Center and 5 more
Started Feb 22, 2026, 03:00 AM UTC· resolved Feb 22, 2026, 03:00 AM UTC
- resolved Feb 22, 2026, 03:00 AM UTC
We recently experienced an outage affecting our external maps service due to an infrastructure misconfiguration. The issue has been fully resolved, and the map is now operating normally.
Major February 22, 2026 Map Outage 02/21/2026 –
Started Feb 22, 2026, 03:00 AM UTC· resolved Feb 22, 2026, 03:00 AM UTC
No vendor updates were posted for this incident.
Minor February 14, 2026 Unscheduled Discord Support Maintenance 3h 50m Discord Support
Started Feb 14, 2026, 03:39 PM UTC· resolved Feb 14, 2026, 07:29 PM UTC
- identified Feb 14, 2026, 03:39 PM UTC
We are performing brief maintenance on our Discord support system. During this time, players will be unable to create new support tickets. If you require assistance, please post your message in the #community-help channel.
- resolved Feb 14, 2026, 07:29 PM UTC
This incident is now resolved. Discord support is now available thanks to our new and improved system! Thank you for your patience and understanding.
Minor February 2, 2026 Unable to pick up dyed shulker boxes once broken 11d 3h
Started Feb 02, 2026, 08:08 PM UTC· resolved Feb 13, 2026, 11:45 PM UTC
- identified Feb 02, 2026, 08:08 PM UTC
We’ve identified an issue where locked, dyed shulker boxes do not drop the shulker box entity or object when broken. This behavior has been traced to a third-party plugin, and a temporary workaround is available in a recently published support article: https://help.trilogymc.net/articles/1586565403-dyed-locked-shulker-boxes-are-destroyed-when-broken. We are actively working with the plugin developer and expect to have this issue resolved in the near future. For updates, please monitor this status page or refer to the support article. We understand this is frustrating and sincerely apologize for the inconvenience.
- identified Feb 13, 2026, 09:04 PM UTC
Our team can confirm that this issue has been fully resolved in a release provided by the plugin’s developer. Thanks to the help of our beta testers, we’ve verified the fix on our alpha server, and it will be deployed to the main server shortly. Watch this space and our network-status channel for further updates.
- resolved Feb 13, 2026, 11:45 PM UTC
This issue is now resolved and has been added to our main server. More information can be found on our help center here: https://help.trilogymc.net/articles/1586565403-dyed-locked-shulker-boxes-are-destroyed-when-broken.
Notice January 16, 2026 Unscheduled Server Maintenance –
Started Jan 16, 2026, 03:39 PM UTC· resolved Jan 16, 2026, 03:39 PM UTC
No vendor updates were posted for this incident.
Notice January 13, 2026 Broken player skins 1d 13h
Started Jan 13, 2026, 05:43 AM UTC· resolved Jan 14, 2026, 06:55 PM UTC
No vendor updates were posted for this incident.