Unscheduled Server Restart

Update timeline

1. identified Mar 19, 2026, 08:03 PM UTC

   Status: Identified We are investigating an unplanned server restart that occurred at 19:55 UTC during an approved maintenance window to fix an underlying issue. The Trilogy Minecraft Server is currently down while we work with our upstream provider to restore service. We will post updates on this incident here and apologize for any inconvenience this may cause. Affected components 🌴 North America #1 - LAX (Partial outage) 🦀 North America #2 - ASH (Partial outage)

2. identified Mar 19, 2026, 08:17 PM UTC

   Status: Identified Our upstream provider is investigating a recurring issue and needs to take the server offline for a short time. We’re sorry for the repeat downtime and will post further updates here. Affected components 🌴 North America #1 - LAX (Partial outage) 🦀 North America #2 - ASH (Partial outage)

3. resolved Mar 20, 2026, 02:20 PM UTC

   Status: Resolved We’ve received confirmation that it’s safe to bring the servers back online. Thank you for your patience and understanding during this brief maintenance period. Affected components 🌴 North America #1 - LAX (Operational) 🦀 North America #2 - ASH (Operational)