Trend Micro incident
The information of [Risk Insight] - [Operations Dashboard] in Vision One console is not updated.
Trend Micro experienced a major incident on June 13, 2023 affecting TrendAI Vision One™, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 03:55 AM UTC
Trend Micro service engineers are currently investigating a potential issue that may be affecting our customers. Some services may be severely degraded or completely unavailable. We are working to identify the specific impact and resolve the issue as quickly as possible.We apologize for the inconvenience and greatly appreciate your patience as we work to a resolution.
- investigating Jun 13, 2023, 07:23 AM UTC
Trend Micro service engineers are currently investigating a potential issue that may be affecting our customers. Some services may be severely degraded or completely unavailable. We are working to identify the specific impact and resolve the issue as quickly as possible.We apologize for the inconvenience and greatly appreciate your patience as we work to a resolution.
- resolved Jun 13, 2023, 07:30 AM UTC
Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.