Trend Micro incident
Connectivity Issue occurring due to Azure Issue
Trend Micro experienced a major incident on July 23, 2026 affecting Cloud App Security, lasting 5h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 03:00 PM UTC
TrendAI service engineers are actively investigating a potential issue that may be affecting our customers. Some services may experience temporary degradation or intermittent availability. We are working to identify the specific impact and resolve the issue as quickly as possible. We apologize for the inconvenience and greatly appreciate your patience as we work towards a prompt resolution.
- monitoring Jul 23, 2026, 06:46 PM UTC
TrendAI service engineers have implemented a solution and are monitoring services at this time. We greatly appreciate your patience while we are returning services to normal.
- resolved Jul 23, 2026, 08:30 PM UTC
TrendAI service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.