Trend Micro incident

Trend Cloud One - Endpoint and Workload Security: Planned Maintenance 2024-09-21

Trend Micro experienced a minor incident on September 16, 2024 affecting Trend Cloud One, lasting 4d 18h. The incident has been resolved; the full update timeline is below.

Started: Sep 16, 2024, 11:00 AM UTC
Resolved: Sep 21, 2024, 05:23 AM UTC
Duration: 4d 18h
Detected by Pingoru: Sep 16, 2024, 11:00 AM UTC

Affected components

Trend Cloud One

Update timeline

resolved Sep 16, 2024, 11:00 AM UTC

Please be advised of a period of planned maintenance where our services may be temporarily affected. Planned start time: 2024/09/21 03:00 (UTC) Planned end time: 2024/09/21 10:00 (UTC) During this time we will be implementing updates and improvements to enhance the overall service. C1EWS will remain online during the maintenance. For more information, please see: https://cloudone.trendmicro.com/docs/maintenance-schedule/ We apologize for any inconvenience this may cause.
investigating Sep 21, 2024, 03:00 AM UTC

Please be advised of a period of planned maintenance where our services may be temporarily affected. Planned start time: 2024/09/21 03:00 (UTC) Planned end time: 2024/09/21 10:00 (UTC) During this time we will be implementing updates and improvements to enhance the overall service. C1EWS will remain online during the maintenance. For more information, please see: https://cloudone.trendmicro.com/docs/maintenance-schedule/ We apologize for any inconvenience this may cause.
resolved Sep 21, 2024, 05:23 AM UTC

We are pleased to inform you that our planned maintenance has successfully completed. We appreciate your patience and apologize for any inconvenience this may have caused.