Trend Micro incident

Endpoint Inventory - Sensor status may appear delayed on the console

Trend Micro experienced a minor incident on June 26, 2024 affecting TrendAI Vision One™, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started: Jun 26, 2024, 03:00 PM UTC
Resolved: Jun 27, 2024, 09:04 PM UTC
Duration: 1d 6h
Detected by Pingoru: Jun 26, 2024, 03:00 PM UTC

Affected components

TrendAI Vision One™

Update timeline

investigating Jun 26, 2024, 03:00 PM UTC

Trend Micro service engineers believe that the cause of the incident has been identified. A solution to mitigate the impact is being worked on. More information will be posted as available, and we greatly appreciate your patience as we work to a resolution.
resolved Jun 27, 2024, 09:04 PM UTC

Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.