Trend Micro incident

Trend Cloud One - Network Security: Planned Maintenance 2024-11-26

Trend Micro experienced a minor incident on November 14, 2024 affecting Trend Cloud One, lasting 12d 8h. The incident has been resolved; the full update timeline is below.

Started: Nov 14, 2024, 12:00 PM UTC
Resolved: Nov 26, 2024, 08:40 PM UTC
Duration: 12d 8h
Detected by Pingoru: Nov 14, 2024, 12:00 PM UTC

Affected components

Trend Cloud One

Update timeline

resolved Nov 14, 2024, 12:00 PM UTC

Please be advised of a period of planned maintenance where our services may be temporarily affected. Americas & Europe Planned start time: 2024/11/26 04:00 (UTC) Planned end time: 2024/11/26 05:00 (UTC) Asia Pacific & Japan Planned start time: 2024/11/26 20:00 (UTC) Planned end time: 2024/11/26 21:00 (UTC) During this time we will be implementing updates and improvements to enhance the overall service. Registration of new NSVAs and NSVA policy management will be unavailable. We apologize for any inconvenience this may cause.
resolved Nov 26, 2024, 04:55 AM UTC

Please be advised of a period of planned maintenance where our services may be temporarily affected. Americas & Europe Planned start time: 2024/11/26 04:00 (UTC) Planned end time: 2024/11/26 05:00 (UTC) Asia Pacific & Japan Planned start time: 2024/11/26 20:00 (UTC) Planned end time: 2024/11/26 21:00 (UTC) During this time we will be implementing updates and improvements to enhance the overall service. Registration of new NSVAs and NSVA policy management will be unavailable. We apologize for any inconvenience this may cause.
investigating Nov 26, 2024, 08:00 PM UTC

Please be advised of a period of planned maintenance where our services may be temporarily affected. Americas & Europe Planned start time: 2024/11/26 04:00 (UTC) Planned end time: 2024/11/26 05:00 (UTC) Asia Pacific & Japan Planned start time: 2024/11/26 20:00 (UTC) Planned end time: 2024/11/26 21:00 (UTC) During this time we will be implementing updates and improvements to enhance the overall service. Registration of new NSVAs and NSVA policy management will be unavailable. We apologize for any inconvenience this may cause.
resolved Nov 26, 2024, 08:40 PM UTC

We are pleased to inform you that our planned maintenance has successfully completed. We appreciate your patience and apologize for any inconvenience this may have caused.