Trend Micro incident

Planned Maintenance Notification (APAC region)

Trend Micro experienced a minor incident on October 21, 2023 affecting Trend Cloud One, lasting 6h 24m. The incident has been resolved; the full update timeline is below.

Started: Oct 21, 2023, 05:00 PM UTC
Resolved: Oct 21, 2023, 11:24 PM UTC
Duration: 6h 24m
Detected by Pingoru: Oct 21, 2023, 05:00 PM UTC

Affected components

Trend Cloud One

Update timeline

investigating Oct 21, 2023, 05:00 PM UTC

There is an upcoming planned maintenance activity for Trend Micro Cloud One scheduled to take place on Saturday October 21st 2023 as follows: For APAC regions(in-1, jp-1, sg-1, au-1) between 17:00 and 00:00 UTC. (COMPLETED) For US, EU and CA regions(us-1, gb-1, de-1, ca-1) between 03:00 and 10:00 UTC. For further details please reference the following: https://cloudone.trendmicro.com/docs/maintenance-schedule/
resolved Oct 21, 2023, 11:24 PM UTC

The scheduled system maintenance for Trend Micro Cloud One has been completed in APAC region. For further details please reference the following: https://cloudone.trendmicro.com/docs/maintenance-schedule/