Trend Micro incident

Job processing may be delayed in Cloud One Workload Security

Trend Micro experienced a major incident on June 4, 2024 affecting Trend Cloud One, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started: Jun 04, 2024, 04:13 AM UTC
Resolved: Jun 04, 2024, 06:42 AM UTC
Duration: 2h 29m
Detected by Pingoru: Jun 04, 2024, 04:13 AM UTC

Affected components

Trend Cloud One

Update timeline

investigating Jun 04, 2024, 04:13 AM UTC

Trend Micro service engineers believe that the cause of the incident has been identified. A solution to mitigate the impact is being worked on. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
resolved Jun 04, 2024, 06:42 AM UTC

Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.