Trend Micro experienced a major incident on April 26, 2023 affecting Trend Micro Email Security, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Trend Micro Email Security
Update timeline
- investigating Apr 26, 2023, 07:30 AM UTC
Trend Micro service engineers are currently investigating a potential issue that may be affecting our customers. Some services may be severely degraded or completely unavailable. We are working to identify the specific impact and resolve the issue as quickly as possible.We apologize for the inconvenience and greatly appreciate your patience as we work to a resolution.
- resolved Apr 26, 2023, 08:30 AM UTC
Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.