Trend Micro incident

Trend Vision One – Server & Workload Protection: Send Policy fails due to error.

Major Resolved View vendor source →

Trend Micro experienced a major incident on August 14, 2024 affecting TrendAI Vision One™, lasting 13h 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2024, 08:05 AM UTC
Resolved
Aug 14, 2024, 09:44 PM UTC
Duration
13h 39m
Detected by Pingoru
Aug 14, 2024, 08:05 AM UTC

Affected components

TrendAI Vision One™

Update timeline

  1. investigating Aug 14, 2024, 08:05 AM UTC

    Trend Micro service engineers are currently investigating a potential issue that may be affecting our customers. Some services may be severely degraded or completely unavailable. We are working to identify the specific impact and resolve the issue as quickly as possible.We apologize for the inconvenience and greatly appreciate your patience as we work to a resolution.

  2. resolved Aug 14, 2024, 09:44 PM UTC

    Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.