Trend Micro incident

[Proactive Monitoring][V1 SEP and SWP are inaccessible]

Major Resolved View vendor source →

Trend Micro experienced a major incident on May 28, 2025 affecting TrendAI Vision One™, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 02:50 AM UTC
Resolved
May 28, 2025, 03:50 AM UTC
Duration
1h
Detected by Pingoru
May 28, 2025, 02:50 AM UTC

Affected components

TrendAI Vision One™

Update timeline

  1. investigating May 28, 2025, 02:50 AM UTC

    When user login to Standard Endpoint Protection and Server and Workload Protection unable to access its.

  2. resolved May 28, 2025, 03:50 AM UTC

    Back-End team restarted pod Checked all regions and all regions were recovered