Trend Micro incident

FBT 5xx Errors showing in Vision One Console

Major Resolved View vendor source →

Trend Micro experienced a major incident on February 13, 2026 affecting TrendAI Vision One™, lasting 10h. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 08:00 AM UTC
Resolved
Feb 13, 2026, 06:00 PM UTC
Duration
10h
Detected by Pingoru
Feb 13, 2026, 08:00 AM UTC

Affected components

TrendAI Vision One™

Update timeline

  1. investigating Feb 13, 2026, 08:00 AM UTC

    Trend Micro service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.

  2. investigating Feb 13, 2026, 08:30 AM UTC

    Trend Micro service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.

  3. investigating Feb 13, 2026, 09:30 AM UTC

    Trend Micro service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.

  4. investigating Feb 13, 2026, 10:30 AM UTC

    Trend Micro service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.

  5. investigating Feb 13, 2026, 11:30 AM UTC

    Trend Micro service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.

  6. investigating Feb 13, 2026, 01:00 PM UTC

    Trend Micro service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.

  7. investigating Feb 13, 2026, 02:00 PM UTC

    Trend Micro service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.

  8. investigating Feb 13, 2026, 04:00 PM UTC

    Trend Micro service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.

  9. investigating Feb 13, 2026, 05:00 PM UTC

    Trend Micro service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.

  10. resolved Feb 13, 2026, 06:00 PM UTC

    Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.