Trend Micro incident

Trend Cloud One - Unable to access console in Cloud One Workload Security

Major Resolved View vendor source →

Trend Micro experienced a major incident on July 10, 2025 affecting Trend Cloud One, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 07:50 AM UTC
Resolved
Jul 10, 2025, 08:40 AM UTC
Duration
50m
Detected by Pingoru
Jul 10, 2025, 07:50 AM UTC

Affected components

Trend Cloud One

Update timeline

  1. investigating Jul 10, 2025, 07:50 AM UTC

    Trend Micro service engineers are actively investigating a potential issue that may be affecting our customers. Some services may experience temporary degradation or intermittent availability. We are working to identify the specific impact and resolve the issue as quickly as possible. We apologize for the inconvenience and greatly appreciate your patience as we work towards a prompt resolution.

  2. resolved Jul 10, 2025, 08:40 AM UTC

    Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.