Trend Micro experienced a major incident on July 29, 2025 affecting TrendAI Vision One™, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
TrendAI Vision One™
Update timeline
- investigating Jul 29, 2025, 07:45 AM UTC
Trend Micro service engineers are currently investigating a potential issue that may be affecting our customers. Some services may be degraded or intermittently available. We are working to identify the specific impact and resolve the issue as quickly as possible. We apologize for the inconvenience and greatly appreciate your patience as we work to a resolution.
- resolved Jul 29, 2025, 08:25 AM UTC
Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.