Trend Micro incident

Endpoint Inventory App showing Access Denied

Trend Micro experienced a major incident on July 22, 2025 affecting TrendAI Vision One™, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started: Jul 22, 2025, 05:12 AM UTC
Resolved: Jul 22, 2025, 06:20 AM UTC
Duration: 1h 8m
Detected by Pingoru: Jul 22, 2025, 05:12 AM UTC

Affected components

TrendAI Vision One™

Update timeline

investigating Jul 22, 2025, 05:12 AM UTC

Trend Micro service engineers have successfully identified the cause of the incident and are actively developing a solution to mitigate the impact. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.
resolved Jul 22, 2025, 06:20 AM UTC

Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.