Trend Micro experienced a major incident on October 19, 2022 affecting Trend Micro Web Security, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Trend Micro Web Security
Update timeline
- investigating Oct 19, 2022, 08:08 AM UTC
Trend Micro service engineers believe that the cause of the incident has been identified. A solution to mitigate the impact is being worked on. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- resolved Oct 19, 2022, 09:10 AM UTC
Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.