Trend Micro incident
Trend Cloud One - Endpoint & Workload Security: Planned Maintenance
Trend Micro experienced a minor incident on July 26, 2025 affecting Trend Cloud One, lasting 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 26, 2025, 03:00 AM UTC
https://docs.trendmicro.com/en-us/documentation/article/trend-micro-cloud-one-main-maintenance-schedule Scheduled general maintenance System maintenance for Trend Cloud One is scheduled for all regions between 03:00 and 10:00 UTC on Saturday, July 26, 2025. During this period, the following services will be unavailable: Trend Cloud One - Endpoint & Workload Security agent connections. Administration and API access to the Trend Cloud One - Endpoint & Workload Security console. Event forwarding (for example, SNS and syslog). This maintenance window does not impact protection provided by existing Trend Cloud One - Workload Security agents. Agents activated prior to the maintenance window will continue to provide protection until the service is restored. Trend Micro allocates 7 hours for maintenance, but strives to finish this work as quickly as possible.
- resolved Jul 26, 2025, 10:00 AM UTC
Trend Cloud One - Endpoint & Workload Security: Planned Maintenance