Trend Micro incident

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Trend Micro experienced a major incident on July 3, 2024 affecting TrendAI Vision One™, lasting 22h 7m. The incident has been resolved; the full update timeline is below.

Started: Jul 03, 2024, 07:57 AM UTC
Resolved: Jul 04, 2024, 06:04 AM UTC
Duration: 22h 7m
Detected by Pingoru: Jul 03, 2024, 07:57 AM UTC

Affected components

TrendAI Vision One™

Update timeline

investigating Jul 03, 2024, 07:57 AM UTC

Trend Micro service engineers believe that the cause of the incident has been identified. A solution to mitigate the impact is being worked on. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
resolved Jul 04, 2024, 06:04 AM UTC

Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.