Trend Micro incident

Trend Cloud One - Endpoint and Workload Security: Planned Maintenance 2024-10-19

Trend Micro experienced a minor incident on October 14, 2024 affecting Trend Cloud One, lasting 4d 22h. The incident has been resolved; the full update timeline is below.

Started: Oct 14, 2024, 11:00 AM UTC
Resolved: Oct 19, 2024, 09:35 AM UTC
Duration: 4d 22h
Detected by Pingoru: Oct 14, 2024, 11:00 AM UTC

Affected components

Trend Cloud One

Update timeline

resolved Oct 14, 2024, 11:00 AM UTC

Please be advised of a period of planned maintenance where our services may be temporarily affected. Planned start time: 2024/10/19 03:00 (UTC) Planned end time: 2024/10/19 10:00 (UTC) During this time we will be implementing updates and improvements to enhance the overall service. The C1EWS console and API access may be unavailable. For more information, please see: https://cloudone.trendmicro.com/docs/maintenance-schedule/ We apologize for any inconvenience this may cause.
investigating Oct 19, 2024, 02:45 AM UTC

Please be advised of a period of planned maintenance where our services may be temporarily affected. Planned start time: 2024/10/19 03:00 (UTC) Planned end time: 2024/10/19 10:00 (UTC) During this time we will be implementing updates and improvements to enhance the overall service. The C1EWS console and API access may be unavailable. For more information, please see: https://cloudone.trendmicro.com/docs/maintenance-schedule/ We apologize for any inconvenience this may cause.
resolved Oct 19, 2024, 09:35 AM UTC

Please be advised of a period of planned maintenance where our services may be temporarily affected. Planned start time: 2024/10/19 03:00 (UTC) Planned end time: 2024/10/19 10:00 (UTC) During this time we will be implementing updates and improvements to enhance the overall service. The C1EWS console and API access may be unavailable. For more information, please see: https://cloudone.trendmicro.com/docs/maintenance-schedule/ We apologize for any inconvenience this may cause.