Trend Micro incident

Standard Endpoint Protection showing blank page

Major Resolved View vendor source →

Trend Micro experienced a major incident on March 14, 2025 affecting TrendAI Vision One™, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 05:00 AM UTC
Resolved
Mar 14, 2025, 08:35 AM UTC
Duration
3h 35m
Detected by Pingoru
Mar 14, 2025, 05:00 AM UTC

Affected components

TrendAI Vision One™

Update timeline

  1. investigating Mar 14, 2025, 05:00 AM UTC

    Trend Micro service engineers have successfully identified the cause of the incident and are actively developing a solution to mitigate the impact. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.

  2. investigating Mar 14, 2025, 06:40 AM UTC

    Trend Micro service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.

  3. resolved Mar 14, 2025, 08:35 AM UTC

    Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.