Trend Micro experienced a minor incident on January 27, 2024 affecting Trend Cloud One, lasting 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2024, 03:00 AM UTC
Please be advised of a period of planned maintenance where our services may be temporarily unavailable. We are implementing updates and improvements to enhance the overall service. We apologize for any inconvenience this may cause. Maintenance start time: 2024/01/27, 03:00 (UTC 0) Maintenance end time: 2024/01/27, 10:00 (UTC 0) For more information, please see: https://cloudone.trendmicro.com/docs/maintenance-schedule/
- resolved Jan 27, 2024, 10:00 AM UTC
We are pleased to inform you that our planned maintenance has successfully completed. We appreciate your patience and apologize for any inconvenience this may have caused.