Trend Micro experienced a major incident on March 1, 2026 affecting TrendAI Vision One™, lasting 77d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 01, 2026, 11:00 PM UTC
TrendAI service engineers are actively investigating a potential issue that may be affecting our customers. Some services may experience temporary degradation or intermittent availability. We are working to identify the specific impact and resolve the issue as quickly as possible. We apologize for the inconvenience and greatly appreciate your patience as we work towards a prompt resolution.
- investigating Mar 02, 2026, 02:00 AM UTC
TrendAI service engineers have identified the cause of the incident and are investigating a solution to mitigate the impact. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.
- investigating Mar 03, 2026, 01:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.
- investigating Mar 04, 2026, 07:30 AM UTC
TrendAI service engineers are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience.
- investigating Mar 05, 2026, 10:00 PM UTC
TrendAI service engineers are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience.
- investigating Mar 06, 2026, 05:30 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.
- investigating Mar 08, 2026, 01:00 AM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.
- investigating Mar 09, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.
- investigating Mar 10, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 11, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 12, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 13, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 14, 2026, 04:00 AM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 15, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 16, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 17, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 18, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 19, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 20, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 21, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 22, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 23, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 24, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 25, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 26, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 27, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 30, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Mar 31, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Apr 01, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Apr 02, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Apr 03, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Apr 05, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Apr 06, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Apr 07, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Apr 08, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Apr 09, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Apr 10, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating Apr 13, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating May 12, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will posted as available, and we greatly appreciate your patience as we work to a resolution.
- investigating May 18, 2026, 04:00 PM UTC
TrendAI service engineers are still addressing an ongoing issue. We are continuing to work towards a resolution and restoring services as soon as possible. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.