Trend Micro incident

Trend Vision One Security Playbooks shows no data visible

Major Resolved View vendor source →

Trend Micro experienced a major incident on April 13, 2026 affecting TrendAI Vision One™, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 11:45 PM UTC
Resolved
Apr 14, 2026, 02:00 AM UTC
Duration
2h 15m
Detected by Pingoru
Apr 13, 2026, 11:45 PM UTC

Affected components

TrendAI Vision One™

Update timeline

  1. investigating Apr 13, 2026, 11:45 PM UTC

    TrendAI service engineers are actively investigating a potential issue that may be affecting our customers. Some services may experience temporary degradation or intermittent availability. We are working to identify the specific impact and resolve the issue as quickly as possible. We apologize for the inconvenience and greatly appreciate your patience as we work towards a prompt resolution.

  2. investigating Apr 14, 2026, 01:30 AM UTC

    TrendAI service engineers have successfully identified the cause of the incident and are actively developing a solution to mitigate the impact. More information will be posted as available, and we greatly appreciate your patience as we work towards a resolution.

  3. resolved Apr 14, 2026, 02:00 AM UTC

    TrendAI service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.