Trend Micro incident

Cannot login to Vision One Console

Major Resolved View vendor source →

Trend Micro experienced a major incident on February 26, 2024 affecting TrendAI Vision One™, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2024, 05:25 AM UTC
Resolved
Feb 26, 2024, 05:59 AM UTC
Duration
34m
Detected by Pingoru
Feb 26, 2024, 05:25 AM UTC

Affected components

TrendAI Vision One™

Update timeline

  1. investigating Feb 26, 2024, 05:25 AM UTC

    Trend Micro service engineers are currently investigating a potential issue that may be affecting our customers. Some services may be severely degraded or completely unavailable. We are working to identify the specific impact and resolve the issue as quickly as possible.We apologize for the inconvenience and greatly appreciate your patience as we work to a resolution.

  2. resolved Feb 26, 2024, 05:59 AM UTC

    Trend Micro service engineers have confirmed that the implemented solution has resolved the issue. All affected services are considered back to normal and the issue has been resolved.