Tray E-commerce incident

Instabilidade devido a problema na AWS

Major Resolved View vendor source →
Started
Apr 28, 2026, 12:33 PM UTC
Resolved
Apr 28, 2026, 01:35 PM UTC
Duration
1h 2m
Detected by Pingoru
Apr 28, 2026, 12:33 PM UTC

Affected components

Loja VirtualPainel Administrativo

Update timeline

  1. identified Apr 28, 2026, 12:33 PM UTC

    Prezado(a) Lojista, Estamos acompanhando uma instabilidade em infraestrutura da AWS (Amazon Web Services), que está afetando parte dos nossos serviços. Nossa equipe técnica está monitorando o incidente junto à AWS e manteremos este post atualizado conforme o avanço da situação. Pedimos que acompanhem o andamento através deste canal. Atenciosamente, Equipe Tray

  2. resolved Apr 28, 2026, 01:35 PM UTC

    This incident has been resolved.

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