Resolved after 5 hours 22 minutes, affecting TMB Main Website and Mail Processing & Forwarding, on November 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
TMB Main WebsiteMail Processing & Forwarding
Update timeline
- identified Nov 18, 2025, 12:57 PM UTC
Due to an issue with a third party vendor, our main website at TravelingMailbox.com is experiencing instability. All mailboxes at https://my.travelingmailbox.com are unaffected. We hope this issue will be resolved shortly.
- identified Nov 18, 2025, 02:18 PM UTC
We are preparing remediation plans as the outage appears to be growing with the third party vendor. Thank you for your patience.
- monitoring Nov 18, 2025, 02:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 06:19 PM UTC
This incident has been resolved.
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