Traveling Mailbox incident

Outage effecting Traveling Mailbox

Resolved after 5 hours 22 minutes, affecting TMB Main Website and Mail Processing & Forwarding, on November 18, 2025.

monitoring Nov 18, 2025, 02:47 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 18, 2025, 12:57 PM UTC
Resolved
Nov 18, 2025, 06:19 PM UTC
Duration
5h 22m
Detected by Pingoru
Nov 18, 2025, 12:57 PM UTC

Affected components

TMB Main WebsiteMail Processing & Forwarding

Update timeline

  1. identified Nov 18, 2025, 12:57 PM UTC

    Due to an issue with a third party vendor, our main website at TravelingMailbox.com is experiencing instability. All mailboxes at https://my.travelingmailbox.com are unaffected. We hope this issue will be resolved shortly.

  2. identified Nov 18, 2025, 02:18 PM UTC

    We are preparing remediation plans as the outage appears to be growing with the third party vendor. Thank you for your patience.

  3. monitoring Nov 18, 2025, 02:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2025, 06:19 PM UTC

    This incident has been resolved.

Your product runs on more than Traveling Mailbox

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →