Traveling Mailbox incident

Issues with our Main Website

Resolved after 1 hour 1 minute, affecting TMB Main Website, on August 4, 2026.

monitoring Aug 04, 2026, 02:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 04, 2026, 01:45 PM UTC
Resolved
Aug 04, 2026, 02:46 PM UTC
Duration
1h 1m
Detected by Pingoru
Aug 04, 2026, 01:45 PM UTC

Affected components

TMB Main Website

Update timeline

  1. investigating Aug 04, 2026, 01:45 PM UTC

    We are currently investigating degraded performance on our main website (www.TravelingMailbox.com). Customer mailboxes are unaffected at https://my.travelingmailbox.com

  2. identified Aug 04, 2026, 02:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 04, 2026, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 04, 2026, 02:46 PM UTC

    This incident has been resolved.

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