Traveling Mailbox experienced a notice incident on December 18, 2025 affecting Online Mailbox Portal and TMB Main Website and 1 more component, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Online Mailbox PortalTMB Main WebsiteTraveling Mailbox Datacenter
Update timeline
- investigating Dec 18, 2025, 02:39 AM UTC
The Traveling Mailbox Network is currently down. We are working with our providers to restore services at this time.
- investigating Dec 18, 2025, 03:29 AM UTC
The network has been stabilized at this time. We are still monitoring.
- monitoring Dec 18, 2025, 04:07 AM UTC
Services have been restored at this time. We are monitoring and continuing to work with our support partners at this time. Thank you for your patience.
- resolved Dec 18, 2025, 05:02 AM UTC
This incident has been resolved at this time. We apologize for the inconvenience. We are continuing to work with our support partners to prevent this from happening again.