Traveling Mailbox incident

Traveling Mailbox Down

Resolved after 2 hours 22 minutes, affecting Online Mailbox Portal and TMB Main Website and 1 more, on December 18, 2025.

resolved Dec 18, 2025, 05:02 AM UTC

This incident has been resolved at this time. We apologize for the inconvenience. We are continuing to work with our support partners to prevent this from happening again.

Started
Dec 18, 2025, 02:39 AM UTC
Resolved
Dec 18, 2025, 05:02 AM UTC
Duration
2h 22m
Detected by Pingoru
Dec 18, 2025, 02:39 AM UTC

Affected components

Online Mailbox PortalTMB Main WebsiteTraveling Mailbox Datacenter

Update timeline

  1. investigating Dec 18, 2025, 02:39 AM UTC

    The Traveling Mailbox Network is currently down. We are working with our providers to restore services at this time.

  2. investigating Dec 18, 2025, 03:29 AM UTC

    The network has been stabilized at this time. We are still monitoring.

  3. monitoring Dec 18, 2025, 04:07 AM UTC

    Services have been restored at this time. We are monitoring and continuing to work with our support partners at this time. Thank you for your patience.

  4. resolved Dec 18, 2025, 05:02 AM UTC

    This incident has been resolved at this time. We apologize for the inconvenience. We are continuing to work with our support partners to prevent this from happening again.

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