Traveling Mailbox incident

The Traveling Mailbox Network is currently down.

Resolved after 2 hours 35 minutes, affecting Online Mailbox Portal and TMB Main Website and 1 more, on December 27, 2025.

investigating Dec 28, 2025, 01:09 AM UTC

We are continuing to investigate this issue and we are going to be performing remediation steps shortly.

Started
Dec 27, 2025, 11:33 PM UTC
Resolved
Dec 28, 2025, 02:08 AM UTC
Duration
2h 35m
Detected by Pingoru
Dec 27, 2025, 11:33 PM UTC

Affected components

Online Mailbox PortalTMB Main WebsiteTraveling Mailbox Datacenter

Update timeline

  1. investigating Dec 27, 2025, 11:33 PM UTC

    The Traveling Mailbox Network is currently experiencing technical difficulties. We are engaging our support teams at this time. This issue is related to some new hardware that was recently installed.

  2. investigating Dec 28, 2025, 01:09 AM UTC

    We are continuing to investigate this issue and we are going to be performing remediation steps shortly.

  3. resolved Dec 28, 2025, 02:08 AM UTC

    This incident has been resolved.

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