Traveling Mailbox Outage History

Traveling Mailbox is up right now

Traveling Mailbox had 6 outages in the last 2 years totaling 26h 43m of downtime — averaging 0.2 incidents per month.

There were 6 Traveling Mailbox outages since September 5, 2024 totaling 26h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.travelingmailbox.com

Notice January 14, 2026

Network Degradation

Detected by Pingoru
Jan 14, 2026, 02:23 AM UTC
Resolved
Jan 14, 2026, 07:54 AM UTC
Duration
5h 30m
Affected: Online Mailbox PortalTMB Main WebsiteTraveling Mailbox Datacenter
Timeline · 7 updates
  1. investigating Jan 14, 2026, 02:23 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 14, 2026, 04:26 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 14, 2026, 05:58 AM UTC

    Our teams are continuing to investigate this issue. The issue is related to new hardware that has been recently installed in our Datacenter.

  4. investigating Jan 14, 2026, 07:00 AM UTC

    Due to this hardware error, the Traveling Mailbox network is currently down. We are working diligently to resolve the issue to stabilize the network before operating hours. Thank you for your patience.

  5. identified Jan 14, 2026, 07:16 AM UTC

    The issue has been identified and we are taking remediation steps at this time to restore our network. Thank you for your patience.

  6. monitoring Jan 14, 2026, 07:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jan 14, 2026, 07:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 27, 2025

The Traveling Mailbox Network is currently down.

Detected by Pingoru
Dec 27, 2025, 11:33 PM UTC
Resolved
Dec 28, 2025, 02:08 AM UTC
Duration
2h 35m
Affected: Online Mailbox PortalTMB Main WebsiteTraveling Mailbox Datacenter
Timeline · 3 updates
  1. investigating Dec 27, 2025, 11:33 PM UTC

    The Traveling Mailbox Network is currently experiencing technical difficulties. We are engaging our support teams at this time. This issue is related to some new hardware that was recently installed.

  2. investigating Dec 28, 2025, 01:09 AM UTC

    We are continuing to investigate this issue and we are going to be performing remediation steps shortly.

  3. resolved Dec 28, 2025, 02:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 18, 2025

Traveling Mailbox Down

Detected by Pingoru
Dec 18, 2025, 02:39 AM UTC
Resolved
Dec 18, 2025, 05:02 AM UTC
Duration
2h 22m
Affected: Online Mailbox PortalTMB Main WebsiteTraveling Mailbox Datacenter
Timeline · 4 updates
  1. investigating Dec 18, 2025, 02:39 AM UTC

    The Traveling Mailbox Network is currently down. We are working with our providers to restore services at this time.

  2. investigating Dec 18, 2025, 03:29 AM UTC

    The network has been stabilized at this time. We are still monitoring.

  3. monitoring Dec 18, 2025, 04:07 AM UTC

    Services have been restored at this time. We are monitoring and continuing to work with our support partners at this time. Thank you for your patience.

  4. resolved Dec 18, 2025, 05:02 AM UTC

    This incident has been resolved at this time. We apologize for the inconvenience. We are continuing to work with our support partners to prevent this from happening again.

Read the full incident report →

Minor November 18, 2025

Outage effecting Traveling Mailbox

Detected by Pingoru
Nov 18, 2025, 12:57 PM UTC
Resolved
Nov 18, 2025, 06:19 PM UTC
Duration
5h 22m
Affected: TMB Main WebsiteMail Processing & Forwarding
Timeline · 4 updates
  1. identified Nov 18, 2025, 12:57 PM UTC

    Due to an issue with a third party vendor, our main website at TravelingMailbox.com is experiencing instability. All mailboxes at https://my.travelingmailbox.com are unaffected. We hope this issue will be resolved shortly.

  2. identified Nov 18, 2025, 02:18 PM UTC

    We are preparing remediation plans as the outage appears to be growing with the third party vendor. Thank you for your patience.

  3. monitoring Nov 18, 2025, 02:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2025, 06:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 5, 2024

Emergency Maintenance on one of our Fiber Circuits.

Detected by Pingoru
Sep 05, 2024, 02:15 PM UTC
Resolved
Sep 05, 2024, 04:29 PM UTC
Duration
2h 14m
Affected: Online Mailbox PortalTMB Main WebsiteTraveling Mailbox DatacenterPhone, Chat & Email SupportMail Processing & Forwarding
Timeline · 2 updates
  1. identified Sep 05, 2024, 02:15 PM UTC

    Emergency Maintenance is being performed on one of our fiber circuits today due to poor light levels which is causing performance issues. The carrier is on site performing maintenance today which may cause brief outages.

  2. resolved Sep 05, 2024, 04:29 PM UTC

    Repairs have been completed. All services have been restored.

Read the full incident report →