Traveling Mailbox incident

Primary Website Updates (www.TravelingMailbox.com)

Resolved after 6 hours 34 minutes, on November 25, 2015.

completed Nov 25, 2015, 08:04 PM UTC

Maintenance on our primary website has been completed. Thanks for everyone's patience.

Started
Nov 25, 2015, 01:29 PM UTC
Resolved
Nov 25, 2015, 08:04 PM UTC
Duration
6h 34m
Detected by Pingoru
Nov 25, 2015, 01:29 PM UTC

Update timeline

  1. scheduled Nov 25, 2015, 01:29 PM UTC

    Major Maintenance is being performed on our primary website at https://travelingmailbox.com.

  2. in progress Nov 25, 2015, 01:30 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. in progress Nov 25, 2015, 01:33 PM UTC

    Maintenance began last around 11pm EST but will continue today until around 1-2pm EST (Estimated at this time). Currently we are unable to access administrative functions on the website which may cause delays. Mail processing and the online mailbox portal are unaffected by this update.

  4. in progress Nov 25, 2015, 02:37 PM UTC

    Updates are continuing to progress. We are still shooting for a completing time around 1-2pm EST.

  5. in progress Nov 25, 2015, 03:34 PM UTC

    Updates are continuing to Progress. We expect the updates to continue for another 3 hours. All Subscription Renewals will resume after the update is complete.

  6. in progress Nov 25, 2015, 04:21 PM UTC

    We will continue to update every hour. We believe the update will finish around 2pm EST.

  7. in progress Nov 25, 2015, 05:27 PM UTC

    Updates continue to progress. We have roughly 1 hour and 30 minutes left. Thanks for your patience. This update will be one of the largest updates we have made to our administrative process for handling orders in over a year.

  8. in progress Nov 25, 2015, 06:09 PM UTC

    We have roughly 30 minutes left on the update. Thanks for your patience.

  9. monitoring Nov 25, 2015, 06:27 PM UTC

    The update has completed and we are checking everything at this time.

  10. monitoring Nov 25, 2015, 06:51 PM UTC

    The system is restoring but we are not ready to signal the all clear at this time. Please let us know if you are experiencing any issues.

  11. completed Nov 25, 2015, 08:04 PM UTC

    The scheduled maintenance has been completed.

  12. completed Nov 25, 2015, 08:04 PM UTC

    Maintenance on our primary website has been completed. Thanks for everyone's patience.

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