Resolved after 2 hours 55 minutes, on March 16, 2016.
All issues related to uploading scans appear to have resolved at this time. We will continue to monitor this situation and will provide updates if any issues arise.
Update timeline
- investigating Mar 16, 2016, 12:45 AM UTC
We are currently investigating issues with uploading scanned mail for customers. We are able to continue forwarding mail but we are unable to upload the scanned contents of mail to customers account.
- monitoring Mar 16, 2016, 01:27 AM UTC
Scanning has continued. We are still monitoring this situation.
- monitoring Mar 16, 2016, 01:56 AM UTC
We are catching up on scans at this time. We have emergency maintenance planned around midnight EST. If issues persists, the maintenance will be performed earlier.
- resolved Mar 16, 2016, 03:41 AM UTC
All issues related to uploading scans appear to have resolved at this time. We will continue to monitor this situation and will provide updates if any issues arise.
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