Traveling Mailbox incident

My.TravelingMailbox.com Outage

Resolved after 21 minutes, affecting Online Mailbox Portal, on June 9, 2019.

resolved Jun 09, 2019, 01:52 PM UTC

All set! Our Engineers have resolved the problem. We apologize for the inconvenience.

Started
Jun 09, 2019, 01:30 PM UTC
Resolved
Jun 09, 2019, 01:52 PM UTC
Duration
21m
Detected by Pingoru
Jun 09, 2019, 01:30 PM UTC

Affected components

Online Mailbox Portal

Update timeline

  1. investigating Jun 09, 2019, 01:30 PM UTC

    We are currently experiencing an outage with our primary mailbox server. Our Engineers are actively working on the issue now.

  2. investigating Jun 09, 2019, 01:30 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 09, 2019, 01:48 PM UTC

    All fixes have been implemented and we are monitoring. Services appear to be returning online.

  4. resolved Jun 09, 2019, 01:52 PM UTC

    All set! Our Engineers have resolved the problem. We apologize for the inconvenience.

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