Traveling Mailbox incident

We are currently investigating an issue with our main website loading.

Resolved after 1 hour 7 minutes, affecting TMB Main Website, on July 2, 2019.

monitoring Jul 02, 2019, 02:12 PM UTC

Services appear to be returning online. We will be monitoring and will mark the outage as resolved once we are confident everything is good to go. Thank you for your patience.

Started
Jul 02, 2019, 01:51 PM UTC
Resolved
Jul 02, 2019, 02:59 PM UTC
Duration
1h 7m
Detected by Pingoru
Jul 02, 2019, 01:51 PM UTC

Affected components

TMB Main Website

Update timeline

  1. investigating Jul 02, 2019, 01:51 PM UTC

    We are currently experiencing an outage with our main website that we are investigating. All Mailbox accounts are unaffected and can be reached at https://my.travelingmailbox.com

  2. identified Jul 02, 2019, 01:57 PM UTC

    The issue appears to be with one of our vendors which is aware of the problem and are working to mitigate the issues.

  3. identified Jul 02, 2019, 02:01 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 02, 2019, 02:12 PM UTC

    Services appear to be returning online. We will be monitoring and will mark the outage as resolved once we are confident everything is good to go. Thank you for your patience.

  5. resolved Jul 02, 2019, 02:59 PM UTC

    This incident has been resolved.

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