Resolved after 25 minutes, affecting Online Mailbox Portal, on January 13, 2020.
We are continuing to monitor for any further issues.
Affected components
Online Mailbox Portal
Update timeline
- investigating Jan 13, 2020, 03:24 PM UTC
The main customer portal at my.travelingmailbox.com is currently down. Our Developers are currently investigating.
- identified Jan 13, 2020, 03:46 PM UTC
Our Developers have identified the problem and are actively working to fix the issue.
- monitoring Jan 13, 2020, 03:46 PM UTC
A fix has been implemented and the site has returned online. We apologize for the inconvenience.
- monitoring Jan 13, 2020, 03:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 13, 2020, 03:49 PM UTC
This incident has been resolved.
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