Resolved after 2 hours 59 minutes, on February 24, 2022.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Feb 24, 2022, 03:39 PM UTC
Our Live Chat vendor is currently investigating issues within their software that is effecting our Live Chat. Customers may be unable to chat with us and we may be unable to respond to support tickets via email. Please contact us via Phone at 855-749-1737.
- identified Feb 24, 2022, 04:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 24, 2022, 05:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2022, 06:39 PM UTC
Our Live Chat vendor has indicated that the previous issues have been resolved.
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