Resolved after 1 hour 9 minutes, affecting Online Mailbox Portal, on February 19, 2023.
We have implemented a fix that was preventing us from processing tasks. We are beginning to restart processing.
Affected components
Online Mailbox Portal
Update timeline
- investigating Feb 19, 2023, 01:23 PM UTC
We are currently investigating this issue.
- identified Feb 19, 2023, 01:34 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Feb 19, 2023, 01:42 PM UTC
We are currently investigating this issue.
- monitoring Feb 19, 2023, 01:47 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 19, 2023, 01:49 PM UTC
We have implemented a fix that was preventing us from processing tasks. We are beginning to restart processing.
- resolved Feb 19, 2023, 02:32 PM UTC
This incident has been resolved.
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