Resolved after 4 hours 22 minutes, on February 27, 2024.
We appear to be able to receive calls at this time through our toll-free number. We will continue to monitor.
Update timeline
- investigating Feb 27, 2024, 05:19 PM UTC
We are experiencing issues receiving phone calls through our support system. We can be reached at 919-564-6631 or via Chat and Email. Thanks for your patience.
- monitoring Feb 27, 2024, 06:17 PM UTC
We appear to be able to receive calls at this time through our toll-free number. We will continue to monitor.
- resolved Feb 27, 2024, 09:42 PM UTC
This incident has been resolved.
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