Resolved after 8 hours 38 minutes, affecting Online Mailbox Portal, on May 22, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating May 22, 2025, 10:22 AM UTC
We are currently investigating this issue.
- investigating May 22, 2025, 11:18 AM UTC
Our engineers are actively looking into the issue at this time. Thank you for your patience.
- identified May 22, 2025, 11:23 AM UTC
Services are beginning to recover at this time. Thank you for your patience.
- monitoring May 22, 2025, 11:23 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 22, 2025, 12:18 PM UTC
Services have recovered at this time. We are continuing to monitor the site and perform any remaining necessary operations. Thank you for your patience.
- investigating May 22, 2025, 01:56 PM UTC
The main website is currently down again. Our Engineers are investigating again.
- identified May 22, 2025, 02:22 PM UTC
We have identified the issue and our engineers are actively working to correct the issue. Thank you for your patience.
- monitoring May 22, 2025, 02:41 PM UTC
Services have been restored to https://my.travelingmailbox.com. We are continuing to monitor and perform necessary functions to ensure system stability. Thank you for your patience.
- monitoring May 22, 2025, 05:24 PM UTC
We are continuing to monitor for any further issues.
- resolved May 22, 2025, 07:00 PM UTC
This incident has been resolved.
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