TravelBank incident

Error with Travel approval requests

Resolved after 3 days 20 hours, affecting API, on June 20, 2024.

identified Jun 20, 2024, 06:27 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jun 20, 2024, 04:49 PM UTC
Resolved
Jun 24, 2024, 01:30 PM UTC
Duration
3d 20h
Detected by Pingoru
Jun 20, 2024, 04:49 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 20, 2024, 04:49 PM UTC

    We have received reports of errors in approving travel requests. We are currently investigating this issue.

  2. identified Jun 20, 2024, 06:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 24, 2024, 01:30 PM UTC

    A fix was deployed Friday evening and was confirmed to have resolved the issue.

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